IBM Recruitment 2020 | IBM Hiring Technical Support | Technical Support Associate

IBM Recruitment 2020| IBM Hiring Technical Support Associate at the Bangalore location. An eligible candidate can this position. Any degree or postgraduate eligible are ca the details are given below.

Company Name:IBM
Job Role:Technical Support Associate
Job Location:Bangalore, India
Experience:0 to 2 Years
Qualification:B.E/B.Tech/PG
Job ID:307462BR
Job Type:Full Time
Official Websitewww.ibm.com
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Required Skills:

  • At IBM candidate should be Ensure that urgent customer issues are resolved in the most timely and effective manner possible.
  • Candidate has good Experience to work well in a fast-paced environment and demonstrable ability to handle various tasks or projects with changing priorities.
  • Candidate should Utilize available time efficiently in order to achieve effective and efficient results
  • Demonstrate the ability to assemble a complete and accurate problem/symptom description of reported issues.
  • Knowledge in commercially standard software applications and major desktop operating systems.
  • Proven knowledge to successfully solve problems and narrow down reported issues, identify root causes, and find creative solutions to effectively address customer concerns.

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Job Description:

  • As a Technical Support Associate, you will be responsible to solve client issues in an effective and timely manner as prescribed Service Level Agreement (SLA).
  • If you thrive in a dynamic, collaborative workplace, IBM provides an environment where challenged and inspired every single day.
  • And if you relish the freedom to bring creative, thoughtful solutions to the table, there’s no limit to what you can accomplish here.

Preferred Technical and Professional Skills:

  • Candidate should Awareness of basic networking concepts and technologies.
  • Identify basic hardware parts and aware of basic hardware concepts.
  • User-level familiarity with at least one e-mail client – Outlook, Notes, etc.
  • Questioning/probing skills, as relevant to the issue and level of the caller.
  • See opportunity and implement process improvements.
  • Ability to meet a set of defined account agent productivity measurement.
  • Willingness to work in rotation shifts.

How to IBM Recruitment 2020?

All Interested & Eligible candidates can directly using the below link

before the link expires

IBM Recruitment 2020:

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