IBM Recruitment 2020| IBM Hiring Technical Support Associate at the Bangalore location. An eligible candidate can this position. Any degree or postgraduate eligible are ca the details are given below.
| Company Name: | IBM |
| Job Role: | Technical Support Associate |
| Job Location: | Bangalore, India |
| Experience: | 0 to 2 Years |
| Qualification: | B.E/B.Tech/PG |
| Job ID: | 307462BR |
| Job Type: | Full Time |
| Official Website | www.ibm.com |
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Required Skills:
- At IBM candidate should be Ensure that urgent customer issues are resolved in the most timely and effective manner possible.
- Candidate has good Experience to work well in a fast-paced environment and demonstrable ability to handle various tasks or projects with changing priorities.
- Candidate should Utilize available time efficiently in order to achieve effective and efficient results
- Demonstrate the ability to assemble a complete and accurate problem/symptom description of reported issues.
- Knowledge in commercially standard software applications and major desktop operating systems.
- Proven knowledge to successfully solve problems and narrow down reported issues, identify root causes, and find creative solutions to effectively address customer concerns.
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Job Description:
- As a Technical Support Associate, you will be responsible to solve client issues in an effective and timely manner as prescribed Service Level Agreement (SLA).
- If you thrive in a dynamic, collaborative workplace, IBM provides an environment where challenged and inspired every single day.
- And if you relish the freedom to bring creative, thoughtful solutions to the table, there’s no limit to what you can accomplish here.
Preferred Technical and Professional Skills:
- Candidate should Awareness of basic networking concepts and technologies.
- Identify basic hardware parts and aware of basic hardware concepts.
- User-level familiarity with at least one e-mail client – Outlook, Notes, etc.
- Questioning/probing skills, as relevant to the issue and level of the caller.
- See opportunity and implement process improvements.
- Ability to meet a set of defined account agent productivity measurement.
- Willingness to work in rotation shifts.
How to IBM Recruitment 2020?
All Interested & Eligible candidates can directly using the below link
before the link expires
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