Amazon Hiring Support Analyst | Amazon Recruitment for Support Analyst at the Chennai location. Eligible candidates can apply for this position details are given below.
Company Name: Amazon
Role: Support Analyst (KDP)
Experience: 0 to 4 Years
Salary: 3,00,000 – 4,00,000 INR PA
Official Website: www.amazon.com
- Amazon’s Kindle Direct Publishing (KDP) is a self-service publishing service for publishing e-books to the Amazon Kindle store.
- Must be able to interact with an external parties like customers and suppliers comfortably.
- Process and respond to phone calls and emails received from publishers.
- Respond to queries sent to the KDP forums.
- Investigate payment concerns brought up by customers.
- Route payment concerns to Accounts Payable.
- Reprocess stuck books through the system.
- Route issues and bugs that need engineering expertise to the development teams.
- Remove certain content as it is identified by the QA team.
- Notify vendors that their content has been removed.
- Maintain and improve a knowledge base with unique vendor requests and their solutions.
- Work on developing responses for common questions
- Work with customer service manager in documenting process flows.
- Bachelor Degree in any discipline with 0-4 years of experience.
- Flexible to work in night shifts and staggered week offs.
- Excellent written and verbal communication skills required.
- Immediate Joiners only
- 2020 pass outs are not eligible
How To Apply For Amazon Recruitment 2020?
All Eligible and Interested candidates can apply for this Recruitment by using the below mentioned link.
Shifts: Rotational (it is a 24*7 shift environment and shifts are rotational – changes every 3 months’)
Apply For Amazon Hiring Support Analyst: Click Here
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