Monotype Off Campus Recruitment 2020 | Monotype is looking for an IT Support Specialist at Noida Location. Eligible candidate can this position. Details are given below.
Company Name: Monotype
Role: IT Support Specialist
Job Type: Full Time
Salary: Best In Industry
Official Website: www.monotype.com
- Respond to user queries and resolves hardware/ software problems in a multiple platform environment. Provide Help Desk support to all users via the Ticketing System and Help Desk Phone line.
- Diagnose, identify, and resolve problems. Implement corrective actions from a remote site or guide users through corrective actions.
- Install, configure, network access, support, and troubleshoot servers, backups, and operating systems in a corporate WAN/LAN environment. Heavily involved in deploying new hardware, automating software rollouts/upgrades, backups, and retirement of obsolete hardware.
- Utilize diagnostic software packages and confer with internal technical support personnel, operations groups, and/or vendors to affect solutions.
- Maintain and manage system configurations, purchasing, and asset inventories.
- Ensure corrective actions are implemented and hardware and/or software are functioning properly.
- Generate appropriate documentation.
- Certifications recommended MCP, MCDST, MCSA, and/or MCSE.
- Experience with remote access programs including Cisco VPN, Windows Remote Desktop, Windows Terminal Server.
- Experience with Windows Active Directory, Networking including logon account management, group/user policies, logon scripts, network printers, etc.
- Basic understanding of network communications equipment such as firewalls, routers, switches, hubs, virtual private networking including tunnels and clients, etc.
- Excellent communication skills, both written and verbal, and an ability to thrive in a fast-paced environment.
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