Wipro Off Campus Drive 2020 | Wipro Hiring Freshers | Wipro

Wipro Off Campus Drive 2020 | Wipro is looking for Technical Support Engineer at Bangalore, Pune, Chennai, Hyderabad Location. Only 2020 Batch Can this Position.

Company Name: Wipro Ltd

Role: Technical Support Engineer

Location: Bangalore, Pune, Chennai, Hyderabad

Experience: Freshers

Qualification: B.E/B.Tech

Job Type: Full Time

Salary: Best In Industry

Batch: 2020 Only

Official Website: www.wipro.com

Job Description:

• Basic Computer knowledge to troubleshoot desktop, laptop and answering support queries via phone, email, Chat and Web
• Excellent communication skills required as you will work in International Voice Support
• Managing Data and implementing changes, providing employees/Clients with guidance in handling difficult or complex problems or in resolving complaints.
• Responding in a timely manner to service issues, request, and take care of the complete operations.
• Troubleshoot system and network problems, diagnosing and solving hardware or software faults
• Provide support, including procedural documentation & relevant reports
• Support the rollout of new applications and manage many open cases at one time and provide accurate information on IT products or services
• Willing to work in a 24*7 environment (Rotational shifts/5 Days a week)

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Selection Process:

• Preliminary screening: 15-20 minutes discussion that allows participants to showcase their knowledge and views on any given topic
• Interview Process: Upon selection in the preliminary screening, the candidate will be required to go through Voice Interview followed by an HR interview.

Wipro Off Campus Drive 2020

Bangalore/Pune: