Wipro Off Campus Drive 2020 | Wipro is looking for Technical Support Engineer at Bangalore, Pune, Chennai, Hyderabad Location. Only 2020 Batch Can this Position.
Company Name: Wipro Ltd
Role: Technical Support Engineer
Location: Bangalore, Pune, Chennai, Hyderabad
Job Type: Full Time
Salary: Best In Industry
Batch: 2020 Only
Official Website: www.wipro.com
- Basic Computer knowledge to troubleshoot desktop, laptop and answering support queries via phone, email, Chat and Web
- Excellent communication skills required as you will work in International Voice Support
- Managing Data and implementing changes, providing employees/Clients with guidance in handling difficult or complex problems or in resolving complaints.
- Responding in a timely manner to service issues, request, and take care of the complete operations.
- Troubleshoot system and network problems, diagnosing and solving hardware or software faults
- Provide support, including procedural documentation & relevant reports
- Support the rollout of new applications and manage many open cases at one time and provide accurate information on IT products or services
- Willing to work in a 24*7 environment (Rotational shifts/5 Days a week)
- Preliminary screening: 15-20 minutes discussion that allows participants to showcase their knowledge and views on any given topic
- Interview Process: Upon selection in the preliminary screening, the candidate will be required to go through Voice Interview followed by an HR interview.
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Wipro Off Campus Drive 2020
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