Accenture Careers For Freshers 2020 | Accenture Is hiring Freshers at the Bangalore location. All details are given below.
Company Name: Accenture
Role: Associate-Query Management
Location: Bangalore
Experience: 0-2 Years
Qualification: Any Graduation
Job Type: Full Time
Job ID: 61253
Salary: Best In Industry
Official Website: www.accenture.com
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Job Description:
- You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving the best resolutions.
- You will also be responsible for closing the fault and complaints within SLA’s.
- You will be working as a part of the Query Management team which is accountable for the Inbound/Outbound calls and e-mail/chat support to resolve a customer issue.
- In Customer Service Technology Support, you will provide technical assistance on the use of specific systems, software and infrastructure and in troubleshooting of technical problems.
Responsibilities:
- In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines.
- Your primary interaction is within your own team and your direct supervisor. In this role, you will be given detailed instructions on all tasks.
- The decisions that you make impact your own work and are closely supervised.
- You will be an individual contributor as a part of a team with a predetermined, narrow scope of work.
- Please note that this role may require you to work in rotational shifts.
How To Accenture Off Campus Drive 2020?
All Eligible and Interested candidates can this . Shortlisted candidates will receive an email with the confirmation of the interview date/venue and other details.
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