Accenture Careers For Freshers 2020| Accenture Hiring Freshers | Any Graduate

Accenture Careers For Freshers 2020 | Accenture Is hiring Freshers at the Bangalore location. All details are given below.

Company Name: Accenture

Role: Associate-Query Management

Location: Bangalore

Experience: 0-2 Years

Qualification: Any Graduation

Job Type: Full Time

Job ID: 61253

Salary: Best In Industry

Official Website: www.accenture.com

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Job Description:

• You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving the best resolutions.
• You will also be responsible for closing the fault and complaints within SLA’s.
• You will be working as a part of the Query Management team which is accountable for the Inbound/Outbound calls and e-mail/chat support to resolve a customer issue.
• In Customer Service Technology Support, you will provide technical assistance on the use of specific systems, software and infrastructure and in troubleshooting of technical problems.

Responsibilities:

• In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines.
• Your primary interaction is within your own team and your direct supervisor. In this role, you will be given detailed instructions on all tasks.
• The decisions that you make impact your own work and are closely supervised.
• You will be an individual contributor as a part of a team with a predetermined, narrow scope of work.
• Please note that this role may require you to work in rotational shifts.

Accenture Careers For Freshers 2020:

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