Dell Recruitment 2020 | Dell Hiring technical support at the bangalore location. All details are given below.
Company Name: Dell
Role: Technical Support
Experience: 0 – 2 Years
Job Type: Full Time
Job ID: R074917
Salary: Best In Industry
Official Website: www.dell.com
- Provide first level Support on Dell supplied products and/or peripherals
- Assign incidents in line with documented guidelines and procedures
- Demonstrate good judgment in analyzing information to make routine decisions.
- Handle inbound calls, emails, and web interface to support existing and new customers.
- Learn Dell Technologies products & services and should be able to identify how these products and services align to customer needs.
- Be compliant and adhere to process design as per the management decision.
- Cooperate and collaborate with colleagues, cross- functionally, to support the technical solution process.
- Understand the administrative and operational requirements of the job.
- Clearly and concisely log and track details of solutions provided to resolve customer issues while maintaining and updating customer database
- First-rate customer focus, phone etiquette and work ethic
- Excellent communications skills
- Graduate Fresher to 4 years of relevant work experience required
- Undergrad with 1 year of relevant work experience required
- Should be willing to work in shifts in a 24 x7 work environment • Should be residing within Transport Boundaries
- Ability to handle stressful situations.
- Goal/Career oriented and self-motivated
- Good Knowledge of PC Hardware/Software for desktop & portable systems
- Any relevant Certification/Qualification
How to apply for Dell Off Campus Drive 2020?
All Eligible and Interested candidates can apply for this Recruitment by using the below mentioned link. Shortlisted candidates will receive an email with the confirmation of the interview date/venue and other details.
Apply For Dell Recruitment 2020 : Click Here
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