Unisys Recruitment 2020 | Unisys is looking for freshers or 6 months experienced candidates who at the Bangalore location. All details are given below let’s check the description.
Company Name: Unisys
Role: Service Desk Associate
Experience: 6 Months
Job Type: Full Time
Salary: Best In Industry
Official Website: www.unisys.com
- You must have at least a University degree or equivalent education and experience
- Also Education, training and/or relevant experience equivalent to the completion of a relevant certificate course and/or relevant experience in Information Technology service delivery Relevant IT qualifications to a tertiary level
- Moreover, 6 months of IT Service Desk experience
- You must also have a 6 months previous experience providing Level 3 support for MS Office, MS Exchange, and MS windows networks
- Last Working knowledge of data and voice network concepts
- Firstly, 1st Level telephone, and other media contact support
- Secondly, Strive for a high level of first contact resolution
- Thirdly, Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service.
- Fourthly, Accurately document calls and incidents
- Fifth, manage time and workload to meet predetermined service levels
- Sixth, Maintain data accuracy in our contact management system
- Seventh, Assign incidents and requests to the correct support group
- Last, Act as a single point of contact on incidents and problems logged
How To Unisys Off Campus Drive 2020?
All Eligible and Interested candidates can this . Shortlisted candidates will receive an email with the confirmation of the interview date/venue and other details.
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