Unisys Recruitment 2020 | Service Desk Associate | Unisys Careers | Unisys Hiring Freshers

Unisys Recruitment 2020 | Unisys is looking for freshers or 6 months experienced candidates who at the Bangalore location. All details are given below let’s check the description.

Company Name: Unisys

Role: Service Desk Associate

Location: Bangalore

Experience: 6 Months

Qualification: B.E/B.Tech

Job Type: Full Time

Salary: Best In Industry

Official Website: www.unisys.com

B.E/B.Tech off campus Drives

Eligibility:

• You must have at least a University degree or equivalent education and experience
• Also Education, training and/or relevant experience equivalent to the completion of a relevant certificate course and/or relevant experience in Information Technology service delivery Relevant IT qualifications to a tertiary level
• Moreover, 6 months of IT Service Desk experience
• You must also have a 6 months previous experience providing Level 3 support for MS Office, MS Exchange, and MS windows networks
• Last Working knowledge of data and voice network concepts

Responsibilities:

• Firstly, 1st Level telephone, and other media contact support
• Secondly, Strive for a high level of first contact resolution
• Thirdly, Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service.
• Fourthly, Accurately document calls and incidents
• Fifth, manage time and workload to meet predetermined service levels
• Sixth, Maintain data accuracy in our contact management system
• Seventh, Assign incidents and requests to the correct support group
• Last, Act as a single point of contact on incidents and problems logged

Unisys Recruitment 2020:

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