3M Recruitment 2020 | Application Support Engineer

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3M Recruitment 2020 | 3M is hiring an application support engineer at the Bangalore location. All details are given below.

Company Name: 3M

Role: application support engineer

Location: Bangalore

Experience: Fresher

Qualification: B.E/B.Tech

Job Type: Full Time

Job ID: R01016418

Salary: Best In Industry

Official Website: www.3m.com

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Job Description:

  • Provide Enterprise level product support to clients (internal and external) via phone, email & remote.
  • Resolve assigned incidents within the SLA timelines working with internal(L3/IT/Development) and external(clients/vendor) resources.
  • Monitor dashboards indicating application & server health. Maintain 100% application/server uptime by resolving the application issues reported
  • Document all resolution activities, communication-related to support requests/Incidents in the respective support/incident ticket.
  • Maintain the status of issues in the incident tracking system and perform appropriate follow-up on escalated issues.
  • Participate in new product rollouts, maintenance releases, testing, documentation, and operational improvement projects.
  • Contribute to Knowledge Base in conjunction with the execution of issue resolution duties.

How To 3M Careers 2020?

All Eligible and Interested candidates can this . Shortlisted candidates will receive an email with the confirmation of the interview date/venue and other details.

3M Recruitment 2020

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