3M Recruitment 2020 | 3M is hiring an application support engineer at the Bangalore location. All details are given below.
Company Name: 3M
Role: application support engineer
Job Type: Full Time
Job ID: R01016418
Salary: Best In Industry
Official Website: www.3m.com
- Provide Enterprise level product support to clients (internal and external) via phone, email & remote.
- Resolve assigned incidents within the SLA timelines working with internal(L3/IT/Development) and external(clients/vendor) resources.
- Monitor dashboards indicating application & server health. Maintain 100% application/server uptime by resolving the application issues reported
- Document all resolution activities, communication-related to support requests/Incidents in the respective support/incident ticket.
- Maintain the status of issues in the incident tracking system and perform appropriate follow-up on escalated issues.
- Participate in new product rollouts, maintenance releases, testing, documentation, and operational improvement projects.
- Contribute to Knowledge Base in conjunction with the execution of issue resolution duties.
How To Apply For 3M Careers 2020?
All Eligible and Interested candidates can apply for this Recruitment by using the below mentioned link. Shortlisted candidates will receive an email with the confirmation of the interview date/venue and other details.
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