Dell Technologies Off Campus Drive November 2020

Dell Technologies Off Campus Drive November 2020 | Dell Technologies is looking for Technician Technical Support at the bangalore location.

Company Name: Dell Technologies

Role: Technician Technical Support

Location: Bangalore

Experience: Fresher

Qualification: B.E/B.Tech

Job Type: Full Time

Job ID:R076977

Salary: Best In Industry

Official Website: www.dell.com

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Job Description:

Provide first level Support on Dell supplied products and/or peripherals
Assign incidents in line with documented guidelines and procedures
Demonstrate good judgment in analyzing information to make routine decisions.
Handle inbound calls, emails, and web interface to support existing and new customers.
Learn Dell Technologies products & services and should be able to identify how these products and services align to customer needs.
Be compliant and adhere to process design as per the management decision.
Cooperate and collaborate with colleagues, cross-functionally, to support the technical solution process.
Understand the administrative and operational requirements of the job.
Clearly and concisely log and track details of solutions provided to resolve customer issues while maintaining and updating customer database

Requirements:

First-rate customer focus, phone etiquette and work ethic
Excellent communications skills
Graduate Fresher to 4 years of relevant work experience required
Undergrad with 1 year of relevant work experience required
Should be willing to work in shifts in a 24 x7 work environment
Should be residing within Transport Boundaries
Ability to handle stressful situations.
Goal/Career oriented and self-motivated

Good Knowledge of PC Hardware/Software for desktop & portable systems
Any relevant Certification/Qualification.

How To Dell Technologies Off Campus Drive November 2020?

All Eligible and Interested candidates can this . Shortlisted candidates will receive an email with the confirmation of the interview date/venue and other details.

Dell Technologies Off Campus Drive November 2020

B.E/B.Tech off campus Drives

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