Lionbridge Technologies Recruitment 2021 | Lionbridge Technologies is hiring junior Engineer 1 at the Mumbai location. All details are given below let’s check about Lionbridge Technologies Recruitment 2021
About Lionbridge Technologies:
A company called Lionbridge Technologies, Inc offers translation and localization services. Located in Waltham, Massachusetts,
Company Name: Lionbridge Technologies
Role: Junior Engineer 1
Job Type: Full Time
Salary: Best In Industry
Official Website: https://www.lionbridge.com
Primary Job Responsibilities:
• Provide Level 2 support to external customers of Lionbridge product technology.
• Work closely with Development and Product Management to make our software more intuitive and easier to support.
• Updates and creates online knowledgebase articles to reduce support requests.
• Provides or attends working sessions with clients to troubleshoot issues.
• Captures any bugs identified by Product users and escalates to Development.
• Captures any enhancement requests identified by Product users and escalates to Development.
• Assists on problem resolution, and training on tools and products to other technical support personnel.
• Work in a 24 / 7 shift model (This includes weekends and Holidays)
Job Skill Requirements:
• Excellent verbal and communication skills.
• Excellent analytical and troubleshooting skills.
• Excellent customer service skills, including the ability to deal calmly, positively, and professionally intense or elevated situations and with upset or frustrated customers.
• Ability to diagnose, troubleshoot, obtain results, and provide solutions for a broad range of technical problems.
• Responsible; able to manage time effectively and work efficiently, both with and without direct supervision.
• Focus and understanding of the customer needs.
• Knowledge of Lionbridge’s product technology customer use scenarios.
• Knowledge of the translation process.
• Competency in at least one scripting language a bonus.
- MCA, or B.E/B-Tech degree in Computers/IT or BSC-IT and preferred skills in programming languages like C#, DotNet, good with database SQL.
- Excellent communication skills.
- Willingness to work on L2 Technical Support profile and in 24×7 rotational shifts
How To Apply For Lionbridge Technologies Work From Home?
All Eligible and Interested candidates can apply for Job. Shortlisted candidates will receive an email with the confirmation of the interview date/venue and other details.
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