Infosys Off Campus Recruitment 2021 | Infosys BPM is hiring Technical Process Executive at the Pune location all details are given below.
Company Name: Infosys Off Campus Recruitment 2021
Role: Technical Process Executive
Batch: 2019, 2020, 2021
Job Type: Full Time
Job ID: PROGEN-External-104848
Salary: Best In Industry
Official Website: www.infosys.com
Time Management Skills:
- Being proactive and show the utmost respect for customer’s time
- Good time management, ensuring all contacts with customers add value
- Ability to Multitask
- General support knowledge of Operating systems across various platforms, general productivity applications like MS Outlook, MS Excel, Lotus Notes, etc
- Knowledge of basic concepts of networking.
- Working knowledge of MS Office
Analytical and Problem solving skills:
- Analytical problem solvers who will understand issues, evaluate solutions and work with their colleagues, to resolve customer issues
- Problem-solving skills and quick thinking to own & resolve customers’ issues independently, thoroughly & efficiently
- Able to identify sales opportunities and upselling
Responsibilities For Infosys Off Campus Recruitment 2021
- Communication and Customer Service Skills
- Active listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts, and further effort to resolve issues
- Display Ownership and accountability
- Quickly build trust and confidence with the customer
- Own and resolve customer issues efficiently, effectively, and empathetically
- Excellent comprehension and articulation skills
- Excellent communication skills verbal and written
- Demonstrate positive attitude
- Willingness to learn and open to feedback
- Patience and perseverance
- Technology(IBPO)->Enterprise Support Services->ESS-EAI & BPM Technologies-L1
- L2 Functional Support
- Technology(IBPO)->Service Management->Citrix Management
- Location of posting is subject to business requirements
How To Apply For Infosys Off Campus Recruitment 2021 ?
All Eligible and Interested candidates can apply for Job. Shortlisted candidates will receive an email with the confirmation of the interview date/venue and other details.
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