Infosys Off Campus Recruitment 2021 | Infosys BPM | Pune | B.E

Infosys Off Campus Recruitment 2021 | Infosys BPM is hiring Technical Process Executive at the Pune location all details are given below.

Company Name: Infosys Off Campus Recruitment 2021

Role: Technical Process Executive

Location: Pune

Experience: Fresher

Qualification: B.E

Batch: 2019, 2020, 2021

Job Type: Full Time

Job ID: PROGEN-External-104848

Salary: Best In Industry

Official Website: www.infosys.com

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Time Management Skills:

  • Being proactive and show the utmost respect for customer’s time
  • Good time management, ensuring all contacts with customers add value
  • Ability to Multitask

Computer skills:

  • General support knowledge of Operating systems across various platforms, general productivity applications like MS Outlook, MS Excel, Lotus Notes, etc
  • Knowledge of basic concepts of networking.
  • Working knowledge of MS Office

Analytical and Problem solving skills:

  • Analytical problem solvers who will understand issues, evaluate solutions and work with their colleagues, to resolve customer issues
  • Problem-solving skills and quick thinking to own & resolve customers’ issues independently, thoroughly & efficiently
  • Able to identify sales opportunities and upselling

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Responsibilities For Infosys Off Campus Recruitment 2021

  • Communication and Customer Service Skills
  • Active listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts, and further effort to resolve issues
  • Display Ownership and accountability
  • Quickly build trust and confidence with the customer
  • Own and resolve customer issues efficiently, effectively, and empathetically
  • Excellent comprehension and articulation skills
  • Excellent communication skills verbal and written
  • Demonstrate positive attitude
  • Willingness to learn and open to feedback
  • Helpful
  • Patience and perseverance

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Preferred Skills:

  • Technology(IBPO)->Enterprise Support Services->ESS-EAI & BPM Technologies-L1
  • L2 Functional Support

Generic Skills:

  • Technology(IBPO)->Service Management->Citrix Management

Note:

  • Location of posting is subject to business requirements

How To Apply For Infosys Off Campus Recruitment 2021 ?

All Eligible and Interested candidates can apply for Job. Shortlisted candidates will receive an email with the confirmation of the interview date/venue and other details.

Infosys Off Campus Recruitment 2021

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