DXC Technology Hiring 2021 For Support Engineer | Fresher

DXC Technology Hiring 2021 | DXC Technology Recruitment for Associate Professional Technical Support at the Bangalore location. All details are given below. Bachelor’s degree in computer science, management information systems, or related field preferred. DXC Technology Careers.

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Company Name: DXC Technology

Role: Associate Professional Technical Support

Location: Bangalore

Qualification: B.E./B.Tech

Job Type: Full Time

Salary: Best in Industry

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DXC Technology Hiring Process

Job Description:

Provides information on problems concerning system function(s) which have been escalated through a problem ticket process. Provides diagnostic information and determines alternatives.
Coordinates, conducts install, move, add, and change (ICMS) activities based for complex activities including integrated equipment and systems.
Provides expert technical advise and input in developing and creating new service offerings or technologies, such as, working with desktop engineering teams on the development of the standard operating environment (SOE) for the account(s) and other related activities to ensure that client needs are met in a cost effective and timely manner.
Provides guidance and training to client population on system and products to eliminate recurring errors and where appropriate, provides recommendations for improvements.
Maintains currency regarding technological, process and/or other advances, specifically in line of service, to ensure team performance and to achieve team objectives.
Provides data for daily metric reporting. Provides systems software and hardware documentation and assesses system information where appropriate. Recommends and implements enhancements in order to ensure efficiencies.
Provides technical services in support of project work; works as part of the project team on technical activities, such as enhancing or designing solutions for customers, creating new scripts and diagnostic tools to resolve problems and conducting transition or transformation activities for new accounts.