Elevate Off Campus Drive 2022 | Trainee | 2022 Batch | B.E/B.Tech | Gurgaon

Elevate Off Campus Drive 2022 | Elevate Hiring Trainee for the Gurgaon location. Elevate is looking for a Trainee in Information Technology. This opportunity is for early-career starters interested in breaking into the tech industry while gaining real-world experience.

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Company Name:Elevate
Role:Trainee –
Information Technology
Location:Gurgaon
Experience:Fresher
Qualification:B.E/B.Tech
Batch:2022
Job TypeFull Time
Salary:Best In industry

Elevate Off Campus Drive 2022 Details

Specifically you will:

  • Provide first contact support Receives and handles requests for service, following agreed procedures.
  • Promptly allocates calls as appropriate
  • Logs incidents and service requests and maintains relevant records
  • Identities and classifies incident types and service interruptions
  • Record incidents cataloging them by symptom and resolution Acts under guidance to record and track data for your services.
  • Act as an escalation point for advanced or difficult help requests.
  • Build rapport with internal and external customers
  • Escalate incidents with accurate documentation to a suitable technician or vendor, when required
  • Record, track, and document the service desk incident-solving process, including all successful and unsuccessful decisions made and actions taken through to final resolution.
  • Use remote tools and diagnostic utilities to aid in troubleshooting
  • Research solutions through the internal and external knowledge base as needed.
  • Install the software and ensure definitions are up to date.
  • Test fixes to ensure the problem has been adequately resolved.
  • Develop help sheets and FAQ lists for end users.

Experience

  • Junior College or some college (must not have received a Bachelor’s degree yet)

Skills for Success:

  • Ability to communicate effectively (verbal and written) with multiple stakeholders to understand and resolve issues
  • Experience with Microsoft Office tools, creating/maintaining excel
  • spreadsheets
  • Attention to detail and problem-solving ability
  • Ability to analyze data and communicate ideas clearly

How To Apply For Elevate Off Campus Drive 2022?

Eligible candidates apply for this Elevate Off Campus Drive 2022 online by following the link. All details will be shared via email.

Apply For Elevate Off Campus Drive 2022: Click Here

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