Capgemini Off Campus Fresher 2022 | Service Desk | Any Degree(3 years) | 2019/2020/2021 Batch | Last Date: 10 February 2022 

Capgemini Off Campus Fresher 2022 | Capgemini hiring Service Desk. 2019/2020/2021 Batch candidates can apply for this capgemini off campus drive 2022. Any Degree(3 years) candidates are eligible for this off campus drve.

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Company Name: Capgemini

Role: Service Desk

Location: Kolkata/Bangalore

Experience: Freshers

Qualification: Any Degree(3 years)

Batch: 2019/2020/2021 Batch

Salary: Rs 2.5 LPA

Last Date: 10 February 2022 

Capgemini Off Campus Fresher 2022

Job Description:

  • Provide best-in-class customer service, problem resolution and technical troubleshooting to customer queries over the voice based phone service
  • Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical
  • Troubleshoot customer issues related to internet broadband, cable, DTH, modem, router, mobile handset etc.
  • Meet customer requirements through first contact resolution
  • Clarify customer requirements
  • probe for and confirm understanding of requirements or problem
  • Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
  • Listen attentively to customer needs and concerns; demonstrate empathy.

Qualification & Criteria:

  • Candidates must have completed any 3 year graduation in 2019, 2020 & 2021
  • Graduation – 50% & Above
  • Up to 2year gap is allowed after educational milestone e.g. SSC and HSC
  • Candidates must be open to relocate to any location and work in night shifts
  • Candidates must be available to join immediately
  • Candidate must have good English written / verbal communication skills. Coupled with good English language comprehension
  • Should be open to sign Service Level Agreement

Desired Skills:

  • Should have excellent communication and English speaking skills
  • Should have good interpersonal skills and ability to perform under pressure
  • Basic computing skills
  • Willing to work in a 24/7 environment
  • Should be open to sign Service Level Agreement

How To Apply For Capgemini Off Campus Fresher 2022?

Eligible candidates apply for this Drive online by following the link. All details will be shared via email.

Apply For Capgemini Off Campus Fresher 2022: Click Here

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