Wipro Hiring Drive 2022 | Wipro is hiring System Engineer for the chennai location. B.E/B.Tech candidates are eligible for this off campus drive 2022.
Company Name: Wipro
Role: System Engineer
Location: Chennai
Experience: Freshers
Qualification: B.E/B.Tech
Batch: Not Mentioned
Job Type: Full Time
Salary: Best in Industry
Wipro Hiring Drive 2022
Job Description:
- Excellent communication skills,
- Ability to Empathize, pacify and handle Irate Customers withExceptional communication skills.
- Technical Knowledge in Troubleshooting Base Operating systemIssues and eager to learn New Technologies.
- Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN,Security App etc. over Remote Support
- Answer incoming calls and respond to customer’s emails intimely manner.
- Manage and resolve customer complaints.
- Identify and escalate issues to supervisors as and when needed.
- Provide product and service information to customers.
- Research required information using available resources andOffer Solution to customers.
- Research, identify, and resolve customer complaints usingapplicable software.
- Route calls and tickets to appropriate resources and Domains whocan best support he user,
- Document all call information according to standard operatingprocedures.
- Recognize, document, and alert the management team of trends incustomer calls.
- Create SOPs for new Issues and resolution given.
- Complete call logs and reports.
How To Apply For Wipro Hiring Drive 2022?
Eligible candidates apply for this Drive online by following the link. All details will be shared via email.
Apply For Wipro Hiring Drive 2022: Click Here
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