Qualys Off Campus Drive 2022 | Fresher (0-1) | Technical Support Engineer

Qualys Off Campus Drive 2022 | Qualys hiring Fresher (0-1) for Technical Support Engineer in Pune location.B.E/B.Tech candidates are eligible.Apply link and job description given below.

Company Name: Qualys

Role: Technical Support Engineer

Location: Pune

Experience: Freshers (0-1)

Qualification: B.E/B.Tech

Batch: Not Mentioned

Job Type: Full Time

Salary: Best in Industry

Qualys Off Campus Drive 2022

Job Description:

  • The Technical Support Team is responsible for managing the prompt resolution of global customer and partner service requests in a highly secured environment.
  • The Technical Support Engineer – Security Applications works closely with Development, QA, Operations, Customer Service, Finance, Sales, and Alliances to ensure high levels of customer satisfaction with all transactions.
  • The primary function of this position is to ensure that each customer interaction is a friendly and professional experience that addresses the customer’s needs in all stages of the customer service life cycle within Qualys.
  • Customer relationship building and teamwork are key success criteria for this role.
  • The role will provide support via phone, email, and WebEx focused on several different Product module that Qualys offers https://www.qualys.com/solutions/ over SaaS (Software as Service) platform.
  • We are looking for passionate, self-motivated technical individuals that have the desire and capability to think outside the box to solve complex problems.
  • The Technical Support Engineer – Security Applications acts as the main point of contact regarding technical issues, and will work directly with Development and QA teams to facilitate resolution.
  • This role will suit an individual who excels in a challenging and dynamic environment, enjoys world-class support, and is technically motivated.

Requirements:

  • 0-1 year of experience in a technical support role.
  • Vulnerability Management, Web Application Security/Firewall application support experience is preferred
  • In-depth TCP/IP understanding.
  • LAN/WAN infrastructures.
  • Common OS services(IIS, BIND, Apache, AD, WINS, Samba, SSH).
  • Strong knowledge of current firewall, Intrusion Detection System technologies, and Network Vulnerability Scanners.
  • Outstanding troubleshooting and analytical skills.
  • Excellent written and verbal communication skills.
  • Bachelor of Science, preferably with a major in Computer Science or equivalent experience

How To Apply For Qualys Off Campus Drive 2022 ?

Eligible candidates apply for this Drive online by following the link. All details will be shared via email.

Apply For Qualys Off Campus Drive 2022: Click Here

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