Amazon Recruitment Notification 2022 For Customer Support Associate | Hyderabad(Work From Home)

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Amazon Recruitment Notification 2022 | Amazon fresher hiring for Customer Support Associate in Hyderabad(Work From Home) location.10+2/Any Graduation/PG candidates are eligible.Apply link and job description given below.

Company Name: Amazon

Role: Customer Support Associate

Location: Hyderabad(Work From Home)

Experience: Freshers

Qualification: 10+2/Any Graduation/PG

Batch: 2020/2021/2022 Batch

Job Type:Work From Home

Salary: Rs.2-3LPA

Amazon Recruitment Notification 2022

Job Description:

  • It is a ‘Work from Home’ model for India CS.
  • VCS associates are expected to work from a home location approved by Amazon for all scheduled hours.
  • It is the responsibility of the associates to ensure uninterrupted internet connectivity and ‘work-like’ environment at home location so that associates can deliver their best in terms of productivity and quality.
  • You will receive 6 weeks of mandated online training, either trainer-led or group-based, which will allow you to meet your new team virtually and learn together on how to offer the best customer service experience.

Desired skills:

  • Action oriented, self-disciplined and organized
  • Effective time management skills and ability to prioritize work time to ensure productivity and department standards
  • Ability to communicate clearly with both internal and external customers
  • Good comprehension skills – ability to clearly understand and address customer issues appropriately
  • Good composition skills – ability to compose grammatically correct, concise, and accurate written responses
  • Ability to use a desktop/Laptop computer system, Familiarity with Windows 7, Microsoft Outlook, and Internet Explorer
  • Good typing skills

Preferred Criteria:

  • Should be self-driven, motivated and task driven individual who can learn fast and operate with minimal support from Manager and Lead.
  • Should ensure uninterrupted internet connectivity during working shift so as to ensure maximum productivity
  • Should ensure ‘Work-like’ environment with no disturbance during the work hours.

Customer Focus:

  • Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
  • Ability to empathize with and prioritize customer needs
  • Demonstrates interpersonal skills with a diverse customer base
  • Demonstrates conflict resolution, negotiation, and de-escalation skills
  • Demonstrates ownership to resolve challenging customer issues, escalating when necessary• Ability to determine customer needs and provide appropriate solutions
  • Maintain regular and reliable attendance, including the daily schedule as assigned
  • Flexible with the working schedule; may be expected to work weekends, holidays and events
  • Ability to work overtime as required by business – as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season

How To Apply For Amazon Recruitment Notification 2022?

Eligible candidates apply for this Drive online by following the link. All details will be shared via email.

Amazon Recruitment Notification 2022

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