Google Recruitment Notification 2022 | Google fresher hiring for Analyst in Gurgaon/Hyderabad location.Bachelor’s degree candidates are eligible.Apply link and job description given below.
Company Name: Google
Qualification: Bachelor’s degree
Batch: 2021/2022 Batch
Job Type: Full Time
Salary: Best In Industry
Google Recruitment Notification 2022
- Maintaining a positive and professional attitude towards customers
- Providing support across a variety of platforms, including chat, live email, instant messaging, and phone (voice calls)
- Be flexible to work in a 24×7 service environment as per the business needs which might include working consistently in the night shifts and on weekends
- Troubleshoot basic technical problems, identify customer needs and develop creative solutions to address them.
- Promptly and independently resolve incidents and escalations, with effective communication to all stakeholders internally and externally
- Maintain response and resolution speed as defined by SLOs;
- Keep high customer satisfaction scores and follow quality standards in 95% of cases.
- Use existing troubleshooting tools and techniques to establish root cause for queries and provide a customer facing root cause assessment.
- Provide high-touch assistance to highest Tier customers, build in-depth understanding of most pressing customer issues
- Contribute to creating and updating a support knowledge base, you will have a passion for learning and knowledge sharing.
- Bachelor’s degree from an accredited institution
- Excellent verbal and written English language skills
- Strong attention to detail and a proven ability to balance multiple priorities
- 0-18 months experience in Technical Support/Customer service operations/ Troubleshooting/Campaign Optimisation in any company
- Ability to go beyond help center articles and understand the technical system to resolve customer queries
- Ability to absorb complex technical concepts and communicate them to a non-technical audience
- Any qualification or experience in Digital marketing would be an added advantage
How To Apply For Google Recruitment Notification 2022?
Eligible candidates apply for this Drive online by following the link. All details will be shared via email.
Upload Resume and Get Relevant Hiring Jobs: Register Now
Important Note While Applying For Jobs:
Please read the job instructions and requirements carefully before applying. If your CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox for details about the next round once your CV has been shortlisted.
Instant Job Updates and Alerts :
Join our Official Telegram Channel : Click Here