Wipro Career Fresher Recruitment 2022 | Wipro fresher hiring for Production Specialist in Gurgaon location. Any Graduates candidates are eligible.Apply link and job description given below.
Company Name: Wipro
Role: Production Specialist
Location: Gurgaon
Experience: Freshers
Qualification: Any Graduates
Batch: 2021/2022 Batch
Job Type: Full Time
Salary: Best in Industry
Wipro Career Fresher Recruitment 2022
Job Description:
- Access and maintain internal knowledge bases, resources andfrequently asked questions to aid in and provide effective problemresolution to clients
- Identify and learn appropriate product details to facilitatebetter client interaction and troubleshooting
- Document and analyze call logs to spot most occurring trends toprevent future problems
- Maintain and update self-help documents for customers to speedup resolution time
- Identify red flags and escalate serious client issues to Teamleader in cases of untimely resolution
- Ensure all product information and disclosures are given toclients before and after the call/email requests
- Avoids legal challenges by complying with service agreements
Requirements:
- Freshers
- Any Graduate
- Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance.
- Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well.
- Applies the competency in all situations and is serves as a guide to others as well.
- Collaborative working
- Problem solving and decision making
- Attention to Detail
- Execution Excellence
How To Apply For Wipro Career Fresher Recruitment 2022?
Eligible candidates apply for this Drive online by following the link. All details will be shared via email.
Wipro Career Fresher Recruitment 2022
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