Wipro Recruitment Notification 2022 | Wipro fresher(0-2) hiring for Customer Service Representative in Gurugram location.Any Graduate candidates are eligible.Apply link and job descrioption given below.
Company Name: Wipro
Role: Customer Service Representative
Location: Gurugram
Experience: Freshers(0-2)
Qualification: Any Graduate
Batch: Not Mentioned
Job Type: Full Time
Salary: Best in Industry
Wipro Recruitment Notification 2022
Your Impact as a Customer Service Representative:
- Customer Service through calls, Chats & emails
- Ensure timely and accurate service delivery at defined productivity levels
- Build client & domain knowledge to be able to deliver a resolution on the first conversation
- Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle Time & Customer Effort
- Maintain Internal & Client level delivery quality on calls, chats & email conversations
- Adhere to Customer Service Attendance & Accountability policies
- Execute issue /query resolution and ensure proper documentation & follow-up
- Identify, share and support operational improvements
Roles & Responsibilities:
- Experience 0- 2 yrs.
- Excellent communication skills
- Should be flexible to work in rotational shifts
- Proficient in computer usage and Basic knowledge on MS Office
- Defined career roadmap which offers growth opportunities
- Performance based incentive program**
- Investment in talent development and skills enhancement
- Work life balance with 5 day work week
- Collaborative environment with best in class professionals
- Focus on colleague engagement and [email protected]
- Depends on Process/Client alignmen
Education:
- Graduates in B.Com, B.A,BCA, BBA,BHM, BSc & BSc IT (Except Stats, Maths Hons & Eco Hons)
- Full time MBA, BE, and B-tech graduates with minimum 6 months of BPO experience
How To Apply For Wipro Recruitment Notification 2022?
Eligible candidates apply for this Drive online by following the link. All details will be shared via email.
Apply For Wipro Recruitment Notification 2022
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