CGI Recruitment Notification 2023 For Service Desk Technical Analyst | Bangalore

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CGI Recruitment Notification 2023 | CGI fresher hiring for For Service Desk Technical Analyst in Bangalore location.Any Graduate candidates are eligible.Apply link and job description given below.

Company Name: CGI

Role: Service Desk Technical Analyst

Location: Bangalore

Experience: Freshers

Qualification: Any Graduate

Batch: 2021/2022 Batch

Job Type: Full Time

Salary: Best in Industry

CGI Recruitment Notification 2023

Job Description:

  • Respond to requests for technical assistance by following prescribed procedures.
  • Research reported incidents using available information sources and tools. Diagnose, triage and resolve hardware, software, applications or basic network-related issues.
  • Identify and escalate tickets requiring urgent attention and action.
  • Stay current with system information, changes and updates.
  • Adhere to work schedules, attendance and leave policies.
  • Log all contacts and document all the activities and results accurately and completely within the incident management tool.
  • Assign unresolved tickets to the appropriate support team.
  • Proactively monitor, follow up and expedite the resolution of assigned and pending tickets.

Requirements:

  • Any UG/PG degree.
  • Excellent speaking and writing skills in English with a neutral accent, correct grammar and syntax.
  • Willingness to work in a 24*7 environment on rotational shifts.
  • Ability to think clearly, analyze the problem and take necessary steps to fix the issue
  • Knowledge of how to use computer and basic awareness of Microsoft tools like word, excel etc.

How To Apply For CGI Recruitment Notification 2023 ?

Eligible candidates apply for this Drive online by following the link. All details will be shared via email.

CGI Recruitment Notification 2023

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