CGI Recruitment Notification 2023 | CGI fresher hiring for For Service Desk Technical Analyst in Bangalore location.Any Graduate candidates are eligible.Apply link and job description given below.
Company Name: CGI
Role: Service Desk Technical Analyst
Location: Bangalore
Experience: Freshers
Qualification: Any Graduate
Batch: 2021/2022 Batch
Job Type: Full Time
Salary: Best in Industry
CGI Recruitment Notification 2023
Job Description:
- Respond to requests for technical assistance by following prescribed procedures.
- Research reported incidents using available information sources and tools. Diagnose, triage and resolve hardware, software, applications or basic network-related issues.
- Identify and escalate tickets requiring urgent attention and action.
- Stay current with system information, changes and updates.
- Adhere to work schedules, attendance and leave policies.
- Log all contacts and document all the activities and results accurately and completely within the incident management tool.
- Assign unresolved tickets to the appropriate support team.
- Proactively monitor, follow up and expedite the resolution of assigned and pending tickets.
Requirements:
- Any UG/PG degree.
- Excellent speaking and writing skills in English with a neutral accent, correct grammar and syntax.
- Willingness to work in a 24*7 environment on rotational shifts.
- Ability to think clearly, analyze the problem and take necessary steps to fix the issue
- Knowledge of how to use computer and basic awareness of Microsoft tools like word, excel etc.
How To Apply For CGI Recruitment Notification 2023 ?
Eligible candidates apply for this Drive online by following the link. All details will be shared via email.
CGI Recruitment Notification 2023
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