Deloitte Recruitment 2022 | Deloitte fresher(0-1) hiring for GTLO-Customer Support-Analyst in Hyderabad location.Any Gradute candidates are eligible.Apply link and job description given below.
Company Name: Deloitte
Role: GTLO-Customer Support-Analyst
Location: Hyderabad
Experience: Freshers(0-1)
Qualification: Any Graduate
Batch: 2020/2021/2022 Batch
Job Type: Full Time
Salary: Best in Industry
Deloitte Recruitment 2022
Job Description:
- This position is responsible for providing Service Support for various software applications, with a high degree of customer satisfaction, expertise, accuracy and timelines.
- Keep users informed about their Incidents’ status at agreed intervals.
- Log all Incident/Service Request details & functions as the first point of contact for users.
- Have passion on technical knowledge learning and be a quick learner
- Provides customer service support to the organization by obtaining, analyzing and verifying the accuracy of information in a timely manner
- Initiates and/or implements corrective action as needed, in order to ensure that an excellent standard of service and a high level of customer satisfaction is maintained
- Have demonstrated ability to work in a fast-paced, dynamic environment, prioritizing work and adjusting to changing business demands
- Ability to work under strict deadlines, prioritize and multitask work assignments, take ownership and adhere to strict internal quality assurance processes.
- Exceptional attention to detail, relevancy, authenticity, and accuracy of information gathered; ability to structure, organize and synthesize data quickly with the end-user perspective in mind.
- Enthusiastic self-starter with a can-do attitude, delivering a consistent high level of performance.
Requirements:
- Any Graduate .
- 0-1 year experience
- Excellent Customer service (Phone / Chat / Emails)
- Excellent written & verbal skills
- ServiceNow experience preferred
- Exposure to application support, ITIL framework etc.
- Customer Service experience
- Excellent spoken English Language proficiency
- Proficient with MS-Office
How To Apply For Deloitte Recruitment 2022?
Eligible candidates apply for this Drive online by following the link. All details will be shared via email.
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