HP Fresher Hiring For Technical Support 2022 | HP Fresher Hiring For Technical Support in Bangalore location.Any Graduate candidates are eligible.Apply link and job description given below.
Company Name: HP
Role: Technical Support Representative
Qualification: Any Graduate
Batch: 2021/2022 Batch
Job Type: Full Time
Salary: Best In Industry
HP Fresher Hiring For Technical Support 2022
- Applies basic knowledge of the job skills and company policies and procedures to complete a variety of assignments/tasks.
- Good understanding of the general/technical aspects of the job.
- Works on assignments that are routine to moderately complex in nature and require basic problem resolution and independent judgment.
- Allocates own time efficiently. Receives general instructions on all work.
- Must be a Graduate
Knowledge and Skills:
- Articulate in excellent written and verbal communication skills.
- Experience in customer facing role either remote or face to face.
- Computer proficiency with applicable software applications (for example Microsoft Office, CAD, Adobe Suite, programming.
- Demonstrated problem solving skills.
- Accuracy in data entry.
- Excellent fluency in language to be supported.
- Experience in a phone based remote role, e- support, e-chat, or similar.
- Familiarity with computer technology.
- Desirable: Knowledgeable in call routing and case management processes as well as case logging systems and obligation systems.
- Working from a standard protocol and utilizing documented processes to respond to customer issues. Some judgment may be used to supplement the outlined process.
- Successfully resolve simple to moderate technical issues (related to hardware and software) from incoming customer contacts and proactive notification systems.
- Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (for example more complex warranty).
- Begin to proactively assist customers to avoid or reduce problem occurrence.
- Work is often reviewed by Supervisor or Team Lead.
How To Apply For HP Fresher Hiring For Technical Support 2022?
Eligible candidates apply for this Drive online by following the link. All details will be shared via email.
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