HPE Hiring Freshers for Technical Consultant 2023 | HPE Hiring Freshers for Technical Consultant in Pune/Bangalore location. Any Graduate candidates are eligible.Apply link and job description given below.
Company Name: HPE
Role: Technical Consultant
Qualification: Any Graduate
Batch: 2021/2022/2023 Batch
Job Type: Full Time
Salary: Best in Industry
HPE Hiring Freshers for Technical Consultant 2023
- This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office.
- High School: completion of post- primary level education prior to University study.
- Typically certified by diploma (i.e., H.S. diploma, “A” levels (U.K), Baccalaureate (France), etc.).
- 0-1 year experience in relevant technologies and customer environments.
- Relevant industry qualification where applicable.
Knowledge and Skills:
- Excellent verbal and written communication skills in language to be supported.
- Experience in troubleshooting in a technical environment.
- Excellent analytical and problem solving skills.
- Software and hardware knowledge of computing, storage and peripheral devices.
- Advanced proficiency with case management databases and tools.
- Superior customer service skills.
- Phone and remote support experience. E-support experience.
- Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user’s contacts and proactive notification systems.
- Respond to service, product, technical, and customer- relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission-critical). .
- Resolve incoming internal or external businesses and end user’s problems via telephone and e-support.
- Articulate both in writing and verbally case summary, resolution and add to Knowledge Management System (KMS).
- Proactively assist customers to avoid or reduce problem occurrence.
- Represent the company in a face to face customer location visit, industry conference/trade show, vendor meeting, etc.
- Engages team members for support as required to ensure internal or external business and end user SLA demands are met.
- Begin to partner with and assist the Sales Pursuit team.
How To Apply For HPE Hiring Freshers for Technical Consultant 2023?
Eligible candidates apply for this Drive online by following the link. All details will be shared via email.
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