Wipro And Cognizant Inviting Freshers of Any Degree Graduate | Wipro And Cognizant are hiring any graduate candidates across india location. Required details and job description given below. please check.

Wipro And Cognizant Inviting Freshers of Any Degree Graduate

Cognizant

Role: Data Executive

Location: Hyderabad

Experience: Freshers(0-2)

Qualification: Any Graduate

About Cognizant

Cognizant (Nasdaq-100: CTSH) is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era.
Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses.
Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world.

Requirements:

Graduate(exclusion BE,Btech,MCA)
0-2 Years of work experience
Mortg Originatn Non-Underwritg
People,Team Management.
Adhere to org hygiene and compliance needs in terms of Time sheet submission Assimilation and Attendance.

Responsibilities:

Minimal Customer interaction under guidance.
Understands Domain Process,sub process functions terminologies(such as SOP QC checklists).
Project,Process Handles First level processing of assigned transactions Complex problems n(procedures,processes)are referred to Supervisor,Line Manager.
Adhere to quality requirements achieve targets,volumes in given TAT(Turn around time).
Adhere to the mandatory industry regulation and compliance requirements for the given process.
Knowledge Management,Understand various document templates and standards(Such as SOPs) to interpret the documents and related terminologies.
People,Team Management.
Adhere to org hygiene and compliance needs in terms of Time sheet submission Assimilation and Attendance.

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Wipro

Role: System Engineer

Location: Hyderabad/Chennai

Experience: Freshers

Qualification: Any Degree

Batch: Any Batch

Job Description:

Excellent communication skills,
Ability to Empathize, pacify and handle Irate Customers withExceptional communication skills.
Technical Knowledge in Troubleshooting Base Operating systemIssues and eager to learn New Technologies.
Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN,Security App etc. over Remote Support
Answer incoming calls and respond to customer’s emails intimely manner.
Manage and resolve customer complaints.
Identify and escalate issues to supervisors as and when needed.
Provide product and service information to customers.
Research required information using available resources andOffer Solution to customers.
Research, identify, and resolve customer complaints usingapplicable software.
Route calls and tickets to appropriate resources and Domains whocan best support he user,
Document all call information according to standard operatingprocedures.
Recognize, document, and alert the management team of trends incustomer calls.
Create SOPs for new Issues and resolution given.
Complete call logs and reports.

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