Amazon And Wipro, Reliance Jio Inviting Freshers | the role offered from Amazon And Wipro, Reliance Jio, are Support Analyst, System Engineer, Freshers. Any degree/any graduate candidates can apply for this off campus drive 2022.
Amazon And Wipro, Reliance Jio Inviting Freshers
Amazon Recruitment Hiring 2022
- Amazon’s Kindle Direct Publishing (KDP) is a self-service publishing service for publishing e-books to the Amazon Kindle store.
- The KDP Support Analyst will be the front line interface between Amazon and vendors/content publishers who use the KDP tool to upload content they want to put up for sale on the Kindle store.
- The KDP Support Analyst will serve as the primary support interface for vendors using the KDP system and ensure all their concerns are duly attended to, such that the system works smoothly.
- Opportunities await strong candidates looking for a fast growing, dynamic, challenging, innovative, and fun work environment.
- This is a unique opportunity to be a part of a revolutionary product that is changing the way people read.
- This is job based out of Hyderabad and the candidate should be willing to work from office on few days or all days of the week.
- If selected, during the period of process training and ramp period (2 months), the candidate is expected to work from office on all days of the week.
- The days the candidate is working from home, they should have a stable internet connection with speed of at least 10mbps.
- Excellent written and verbal communication skills required.
- Process and respond to phone calls, live chats and emails received from publishers.
- Work on developing personalized responses for publisher questions.
- Must be able to interact with external stakeholders like customers and suppliers comfortably.
- Investigate payment concerns brought up by customers.
- Route payment concerns to Accounts Payable.
- Reprocess stuck books through the system.
- Route issues and bugs that need engineering expertise to the development teams.
- Remove certain content as it is identified by the QA team and notify vendors that their content has been removed.
- Maintain and improve a knowledge base with unique vendor requests and their solutions.
- Work with customer service manager in documenting process flows.
- Should be willing to work in night shifts and over the weekends.
- Additional computer skills certifications in web technologies are preferable.
- Experience in web-enabled software products or services is highly preferred.
- Should be able to understand a complex problem and respond to authors.
- Basic familiarity with web technologies and HTML is highly desirable.
- Strong analytical skills required. Must be able to understand problems that authors are facing, categorize, document, and decide when and to whom to escalate them.
- Detail-oriented and process-focused. Must be able to follow the process and document interactions as per requirements in clear and concise manner.
- College graduates.
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Wipro Off Campus Hiring 2023
- Excellent communication skills,
- Ability to Empathize, pacify and handle Irate Customers withExceptional communication skills.
- Technical Knowledge in Troubleshooting Base Operating systemIssues and eager to learn New Technologies.
- Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN,Security App etc. over Remote Support
- Answer incoming calls and respond to customer’s emails intimely manner.
- Manage and resolve customer complaints.
- Identify and escalate issues to supervisors as and when needed.
- Provide product and service information to customers.
- Research required information using available resources andOffer Solution to customers.
- Research, identify, and resolve customer complaints usingapplicable software.
- Route calls and tickets to appropriate resources and Domains whocan best support he user,
- Document all call information according to standard operatingprocedures.
- Recognize, document, and alert the management team of trends incustomer calls.
- Create SOPs for new Issues and resolution given.
- Complete call logs and reports.
Apply For Wipro Off Campus Hiring 2023
Reliance Jio Off Campus Drive 2022
- We at Jio Platforms are looking to hire Freshers to add to our world class team of tech and non tech professionals.
- If you have it in you to work in a fast paced environment and be a part of the Digital India revolution.
- Jio is currently hiring for BE/B.Tech – IT fresher’s for Multiple roles across different locations.
- Candidates who have passed out in 2021 & 2022 with First class or distinction can apply.
- Furthermore, If you have done any certification in Data Analyst, Data Science it will be a add on.
- Location for which we are open to hire – Mumbai
- Pls note – the candidate must’ve secured more than 60% throughout the academics.
- There will be 2 virtual rounds of interviews (via MS Teams) which the candidate has to go through.
- Who can Apply : 1. Regular Computer Science/IT Graduates from Reputed universities/Institutes.
- Job Location: Navi Mumbai
Interested candidates pls share your resume on Ravina.Bari@ril.com with below details –
- Name –
- Qualification –
- University –
- Year of passing out :
- Percentage in 10th –
- Percentage in 12th –
- Percentage in BE/B.Tech –
- BE/B.Tech Branch-
- Current Location :
- Willingness to relocate to Mumbai :
Send the Details on these Ravina.Bari@ril.com
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