PhonePe Off Campus 2023 | Process Designer | Apply Now

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PhonePe Off Campus 2023 | PhonePe fresher hiring for Process Designer position in Bangalore location. Any Graduate and 2021/2022 Batch candidates are eligible. Apply link and job description given below.

Company Name: PhonePe

Role: Process Designer

Location: Bangalore

Experience: Freshers

Qualification: Any Graduate

Batch: 2021/2022

Job Type: Full Time

Salary: Best in Industry

PhonePe Off Campus 2023

Job Description:

  • We are looking for specialists for the Inhouse Customer Experience team. As a specialist, your primary responsibility will entail solving problems that our customers encounter and you will continuously look for outstanding and exciting ways to improve their experience.
  • In this role, you will provide support to ensure that issues are either resolved faster or flagged accordingly.
  • One will contribute to consistently better and streamline the support systems by flagging patterns to always optimize for better customer experience

Requirements:

  • Any Graduate from any stream

Responsibilities:

  • Act with integrity & think customer-first in every interaction
  • Handle basic PhonePe account and transaction related queries
  • Ability to flex between phone & data channels
  • Follow specified process guidelines to bring about resolution
  • Build customer trust through their interaction
  • Ability to meet hourly & daily productivity goals
  • Leverage internal processes and resources to drive resolution
  • Escalate appropriately taking support from relevant teams to resolve customer issues
  • Recommend process improvements
  • Engage & Educate customers so they’re able to leverage PhonePe to the fullest

How To Apply For PhonePe Off Campus 2023?

Eligible candidates apply for this Drive online by following the link. All details will be shared via email.

Apply For PhonePe Off Campus 2023

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