Wipro Vacancy 2023 | Wipro Fresher Hiring for System Engineer position in Bangalore location. Any Graduate candidates are eligible. Apply link and job description given below.
Company Name: Wipro
Role: System Engineer
Location: Bangalore
Experience: Freshers
Qualification: Any Graduate
Batch: Not Mentioned
Job Type: Full Time
Salary: Best in Industry
Wipro Vacancy 2023
Job Description:
- Excellent communication skills,
- Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills.
- Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies.
- Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support
- Answer incoming calls and respond to customer’s emails in timely manner.
- Manage and resolve customer complaints.
- Identify and escalate issues to supervisors as and when needed.
- Provide product and service information to customers.
- Research required information using available resources and Offer Solution to customers.
- Research, identify, and resolve customer complaints using applicable software.
- Route calls and tickets to appropriate resources and Domains who can best support he user,
- Document all call information according to standard operating procedures.
- Recognize, document, and alert the management team of trends in customer calls.
- Create SOPs for new Issues and resolution given.
- Complete call logs and reports.
How To Apply For Wipro Vacancy 2023?
Eligible candidates apply for this Drive online by following the link. All details will be shared via email.
Apply For Wipro Vacancy 2023
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