Zscaler Vacancy 2023 | Zscaler Fresher Hiring for Customer Support Associate position in Chandigarh location. B.E/B.Tech/BCA candidates are eligible. Apply link and job description given below.
Company Name: Zscaler
Role: Customer Support Associate
Location: Chandigarh
Experience: Freshers
Qualification: B.E/B.Tech/BCA
Batch: Not Mentioned
Job Type: Full Time
Salary: Best in Industry
Zscaler Vacancy 2023
Job Description:
- The Customer service agent will be required to handle customer interactions (both inbound and outbound) over email and phone calls.
- The job responsibilities also includes sending communications, assisting with Datacentre migrations and working on projects assigned to the customer experience team.
- He / She should be proactive in responding to and handling different queries of the customer.
Requirements:
- Excellent communication skills (Oral and Written)
- Must be driver and self-starter, motivated willing to go above and beyond “CAN-DO” attitude
- Must be aware of every aspect related to the organization in terms of processes, products and services and policy procedures.
- Ability to work under pressure and drive customer engagements following a defined process
- Excellent customer service skills
- Excellent customer management/time management and project management skills
- Ability to drive closures with customers
- Need basic understanding of TCP/IP and Networking.
- Any CCNA/CCDP certification is a good value add
Responsibilities:
- Manage outbound communication with respect to scheduled changes, upgrades and migrations.
- Should be able to drive customer engagements as per the project(s) assigned.
- Should be able to maintain the balance between the customer’s requirements and business.
- Maintain and share daily progress report.
How To Apply For Zscaler Vacancy 2023?
Eligible candidates apply for this Drive online by following the link. All details will be shared via email.
Apply For Zscaler Vacancy 2023
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