Capgemini and Mastercard Inviting Freshers Of Any Degree | Apply Now

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Capgemini and Mastercard Inviting Freshers | Capgemini Hiring Any 3 Year Graduates and also Hiring Diploma Candidates freshers can apply for this hiring drive. Mastercard hiring Software Engineer.

Capgemini and Mastercard Inviting Freshers

1: Capgemini Hiring Any 3 Year Graduates

Role: Contact Support Group

Location: Kolkata / Bangalore/ Pune

Qualification: Any Graduate

Batch: 2021, 2022 Batch

Job Description:

  • Provide best-in-class customer service/problem resolution and technical troubleshooting to customer queries over the voice-based phone service and other contact channels and should be willing to multi-task across different channels of support
  • Ticket Management – Prioritize the urgency of the ticket, right categorization based on issues of the ticket, track status of the ticket (On-hold, Open, closed & resolved), Keep customers informed on status etc
  • Business intelligence – use ticket data and analysis, tools and use best practices in the account to support customer
  • Service Delivery – Its our service to the customer and delivering what is expected
  • Customer Management – How effectively you are interaction starting from Greeting to resolution and call closure is what is expected
  • CHIP – Our intelligent AI BOT which help to answer customer query saving SD & customers time and effort on issue resolution. Also helps in making customer’s experience better
  • Service email retrieve – How effective are we in handling email as a contact channel and minimize hops between SD and the customer.

Desired Skills:

  • Should have excellent communication and English speaking skills
  • Should have good interpersonal skills and ability to perform under pressure

Basic computing skills:

  • Willing to work in a 24/7 environment
  • Should be open to sign Service Level Agreement and KPIs
  • Candidates must be open to relocate to any location and work in night shifts

Qualification:

  • Candidates must have completed any 3-year graduation in 2021 & 2022.

Apply For Capgemini hiring Any 3 Year Graduates

2: Capgemini Hiring Diploma Candidates

Role: Service Desk-Contact Support Group(CSG)

Location: Kolkata / Bangalore/ Pune

Batch: 2021 & 2022

Qualification: 3 year Diploma

Last Date: 10 November 2022

Qualification:

  • Candidates must have completed any 3-year Diploma in 2021 & 2022
  • Job Location: Kolkata / Bangalore / Pune

Job Description:

  • Provide best-in-class customer service/problem resolution and technical troubleshooting to customer queries over the voice-based phone service and other contact channels and should be willing to multi-task across different channels of support
  • Ticket Management – Prioritize the urgency of the ticket, right categorization based on issues of the ticket, track status of the ticket (On-hold, Open, closed & resolved), Keep customers informed on status etc
  • Business intelligence – use ticket data and analysis, tools and use best practices in the account to support customer
  • Service Delivery – Its our service to the customer and delivering what is expected
  • Customer Management – How effectively you are interaction starting from Greeting to resolution and call closure is what is expected.

Desired Skills:

  • Should have excellent communication and English speaking skills
  • Should have good interpersonal skills and ability to perform under pressure
  • Basic computing skills
  • Willing to work in a 24/7 environment
  • Should be open to sign Service Level Agreement and KPIs
  • Candidates must be open to relocate to any location and work in night shifts.

Apply For Capgemini Hiring Diploma Candidates

3: Mastercard Careers 2023

Role: Software Engineer

Location: Pune

Qualification: B.E/B.Tech/M.E/M.Tech

Batch: Any Batch

Responsibilities of the Candidate:

  • A hands-on engineer who writes and tests high-quality, secure code that is modular, functional, and testable.
  • Contribute to all parts of the software’s development including design, development, documentation, and testing.
  • Have strong ownership of your team’s software and are deep in the maintenance characteristics, runtime properties, dependencies, and build.
  • Communicate, collaborate and work effectively in a global environment.

Requirements

  • Strong foundation in algorithms, data structures, and core computer science concepts.
  • Evidence of working with object-oriented development and design patterns.
  • Proficiency in one or more modern programming languages such as Java, Python, C++, etc.
  • Strong written and verbal English communication skills.
  • Strong analytical and excellent problem-solving skills.
  • Working knowledge of an Agile environment.

Apply For Mastercard Careers 2023

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Jobs By LocationJobs By BatchJobs By Qualification
Pune2018B.E/B.Tech
Bangalore2019M.E/M.Tech
Mumbai2020Any Graduate
Hyderabad2021B.Sc
Noida2022BCA
Chennai2023MCA
Gurgaon2024B.Com, BBA

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