Capgemini and Mastercard Inviting Freshers | Capgemini Hiring Any 3 Year Graduates and also Hiring Diploma Candidates freshers can apply for this hiring drive. Mastercard hiring Software Engineer.
Capgemini and Mastercard Inviting Freshers
1: Capgemini Hiring Any 3 Year Graduates
Role: Contact Support Group
Location: Kolkata / Bangalore/ Pune
Qualification: Any Graduate
Batch: 2021, 2022 Batch
Job Description:
- Provide best-in-class customer service/problem resolution and technical troubleshooting to customer queries over the voice-based phone service and other contact channels and should be willing to multi-task across different channels of support
- Ticket Management – Prioritize the urgency of the ticket, right categorization based on issues of the ticket, track status of the ticket (On-hold, Open, closed & resolved), Keep customers informed on status etc
- Business intelligence – use ticket data and analysis, tools and use best practices in the account to support customer
- Service Delivery – Its our service to the customer and delivering what is expected
- Customer Management – How effectively you are interaction starting from Greeting to resolution and call closure is what is expected
- CHIP – Our intelligent AI BOT which help to answer customer query saving SD & customers time and effort on issue resolution. Also helps in making customer’s experience better
- Service email retrieve – How effective are we in handling email as a contact channel and minimize hops between SD and the customer.
Desired Skills:
- Should have excellent communication and English speaking skills
- Should have good interpersonal skills and ability to perform under pressure
Basic computing skills:
- Willing to work in a 24/7 environment
- Should be open to sign Service Level Agreement and KPIs
- Candidates must be open to relocate to any location and work in night shifts
Qualification:
- Candidates must have completed any 3-year graduation in 2021 & 2022.
Apply For Capgemini hiring Any 3 Year Graduates
2: Capgemini Hiring Diploma Candidates
Role: Service Desk-Contact Support Group(CSG)
Location: Kolkata / Bangalore/ Pune
Batch: 2021 & 2022
Qualification: 3 year Diploma
Last Date: 10 November 2022
Qualification:
- Candidates must have completed any 3-year Diploma in 2021 & 2022
- Job Location: Kolkata / Bangalore / Pune
Job Description:
- Provide best-in-class customer service/problem resolution and technical troubleshooting to customer queries over the voice-based phone service and other contact channels and should be willing to multi-task across different channels of support
- Ticket Management – Prioritize the urgency of the ticket, right categorization based on issues of the ticket, track status of the ticket (On-hold, Open, closed & resolved), Keep customers informed on status etc
- Business intelligence – use ticket data and analysis, tools and use best practices in the account to support customer
- Service Delivery – Its our service to the customer and delivering what is expected
- Customer Management – How effectively you are interaction starting from Greeting to resolution and call closure is what is expected.
Desired Skills:
- Should have excellent communication and English speaking skills
- Should have good interpersonal skills and ability to perform under pressure
- Basic computing skills
- Willing to work in a 24/7 environment
- Should be open to sign Service Level Agreement and KPIs
- Candidates must be open to relocate to any location and work in night shifts.
Apply For Capgemini Hiring Diploma Candidates
3: Mastercard Careers 2023
Role: Software Engineer
Location: Pune
Qualification: B.E/B.Tech/M.E/M.Tech
Batch: Any Batch
Responsibilities of the Candidate:
- A hands-on engineer who writes and tests high-quality, secure code that is modular, functional, and testable.
- Contribute to all parts of the software’s development including design, development, documentation, and testing.
- Have strong ownership of your team’s software and are deep in the maintenance characteristics, runtime properties, dependencies, and build.
- Communicate, collaborate and work effectively in a global environment.
Requirements
- Strong foundation in algorithms, data structures, and core computer science concepts.
- Evidence of working with object-oriented development and design patterns.
- Proficiency in one or more modern programming languages such as Java, Python, C++, etc.
- Strong written and verbal English communication skills.
- Strong analytical and excellent problem-solving skills.
- Working knowledge of an Agile environment.
Apply For Mastercard Careers 2023
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