Oracle Job Opportunity 2023 | Oracle Fresher Hiring Technical Analyst position in Bangalore location. B.E/B.Tech/M.E/M.Tech/BCA/MCA/B.Sc/M.Sc candidates are eligible. Apply link and job description given below.
Company Name: Oracle
Role: Technical Analyst
Location: Bangalore
Experience: 0 to 2+ years
Qualification: B.E/B.Tech/M.E/M.Tech/BCA/MCA/B.Sc/M.Sc
Batch: Not Mentioned
Job Type: Full Time
Salary: Best in Industry
Oracle Job Opportunity 2023
Job Description:
- As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs.
- This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services.
- A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.
Requirements:
- Work involves some problem solving with assistance and guidance in understanding and applying company policies and procedures.
- As this is an entry-level technical position at Oracle, a technical degree is preferred i.e.
- BS Computer Science/Management Information Systems/Science/ Engineering/Math/Physics/Chemistry with a 3.0 GPA. OR functional degree + technical higher degree or in lieu of degree may substitute 4 years professional experience & professional certification (i.e., CNE, MCSE, CPA, Oracle, etc.).
- Acknowledge new events and perform correct categorization of issue.
- Create Incident based on the Severity / Impact of the issue
- Notification of the Incident to the customer via Email or Phone
Responsibilities:
- Monitoring Customer events board 24*7
- Acknowledge new events and perform correct categorization of issue.
- Create Incident based on the Severity / Impact of the issue
- Notification of the Incident to the customer via Email or Phone
Technical Skill set
- Good understanding of UNIX architecture (Solaris, Linux…)
- Basic understanding of Database concepts & architecture
- Understanding of terminal services such as SSH, Telnet.
- Understanding of ticketing systems such as Remedy
- Proven Oral and Written communication skills
How To Apply For Oracle Job Opportunity 2023 ?
Eligible candidates apply for this Drive online by following the link. All details will be shared via email.
Apply For Oracle Job Opportunity 2023
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