Wipro Vacancy 2023 | Wipro Fresher Hiring for Service Desk Agent position in Pune/Bangalore location. B.E/B.Tech/M.E/M.Tech/BCA/MCA/B.Sc/M.Sc candidates are eligible. Apply link and job description given below.
Company Name: Wipro
Role: Service Desk Agent
Location: Pune/Bangalore
Experience: Freshers
Qualification: B.E/B.Tech/M.E/M.Tech/BCA/MCA/B.Sc/M.Sc
Batch: Not Mentioned
Job Type: Full Time
Salary: Best in Industry
Wipro Vacancy 2023
Job Description:
- Technical Support/Service Desk Agent -L1 will be the part of Global Support Team supporting the Client Full Time Employees, Vendors/Contractors via voice/ email / chat .
- Acts as single point of contact for all IT related issues.
- Provides status and updates on tickets to authorized users
- Adherence to policies and procedures, closure of open calls after resolution.
- Attempts to resolve the defined inquiries while on the telephone, to meet the agreed upon Service Level for First Call Resolution
- Identifying the issue and categorizing / prioritize the incident
Requirements:
- Candidate who has completed B.Tech, BCA, BSc(Computer Science), M.Tech, MCA, MSc(Computer Science)
Contact:
Please share your resumes on the below email IDs:
How To Apply For Wipro Vacancy 2023?
Eligible candidates apply for this Drive online by following the link. All details will be shared via email.
Apply For Wipro Vacancy 2023
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