Cactus Hiring Fresher 2023 for Intern – Customer Service(Chat) | Work from Home

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Cactus Hiring Fresher 2023 | Cactus Hiring Fresher(0-1) for Intern – Customer Service(Chat) position in Across India (Work from Home) location. B.E/B.Tech and 2020/2021/2022 Batch candidates are eligible. Apply link and job description given below.

Company Name: Cactus Communications

Role: Intern – Customer Service(Chat)

Location: Across India (Work from Home)

Experience: Freshers(0-1)

Qualification: B.E/B.Tech

Batch: 2020/2021/2022 Batch

Job Type: Full Time

Salary: Best in Industry

Cactus Hiring Fresher 2023

Job Description:

  • As an Intern, Customer Service (Chat), here’s your opportunity to be a part of a new and exciting Chat function within the Client Servicing Team! The advantages of Chat Support are endless for both the client and the organization: the client gets a real-time response and this platform provides the CS Team an opportunity to influence the customers’ decisions, pitching our services and eventually influencing the bottom line for the organization.

Requirements:

  • Fresher OR Previous experience of 6 months to 1 year in a customer support role
  • Have a service-oriented and customer-first mindset.
  • You should enjoy helping and using your communication, persuasion, and people skills to achieve operational & team results
  • Should be tech savvy, comfortable with using various live chat software, and able to multitask Have excellent written communication skills and knowledge to deliver messages in a concise manner
  • Should be able to think on your feet, meet customers at their level, and improvise during a conversation
  • Ability to work under pressure and meet deadlines, while maintaining a positive attitude
  • Location: Remote (Work from Home Opportunity)
  • Duration: 6 Months (Full Time Internship)

Responsibilities:

  • Provide real-time support to customers via multiple and new-age chat platforms with the goal of converting inquiries
  • Help build customers’ confidence in Editage brand over competitors and improve conversion rates Add a human factor in customer shopping experience thereby influencing repeat rate
  • Influence the revenue of the organization by pitching our services to clients over chat
  • Identify website errors and provide solutions for the same
  • Identify the business trends by keeping a watch on customer feedback and share it with the key stakeholders.
  • You will be expected to work a 9-hour rotational work shift

How To Apply For Cactus Hiring Fresher 2023 ?

Eligible candidates apply for this Drive online by following the link. All details will be shared via email.

Apply For Cactus Hiring Fresher 2023

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