Infosys WalkIn Drive 2023 We are hiring for Service desk and Customer Service skill and please walk-in for interview on 7-11 February 2023 at Indore. required details and other info given below.
Company Name: Infosys
Role: Service desk and Customer
Location: Bangalore & Pune
Experience: 0 to 4 years
Qualification: Any Degree/Any Graduate
Batch: Any Batch
Date: 17,19, 20 & 21 December
Salary: Best in Industry
Infosys WalkIn Drive 2023
Things to remember while entering the campus:
- Keep your double dose vaccination certificate handy while entering campus. There will be random checks at the gate by the Security team
- would need to produce valid negative RT-PCR report (72 hours) in case of single vaccination or if they have travelled between states despite being dual vaccinated
- Please wear masks, & follow Covid protocols
Documents to Carry:
- Carry 2 Copies of print out your updated resume;
- Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
- All original education documents needs to be available for verification. (10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)
Interview Date: 7th, 8th & 9th Feb’ 23
Interview Time: 10 AM till 1.00 PM
Infosys BPM Limited., #785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road,
Sarakki, 1st Phase J P Nagar, Bengaluru, Karnataka – 560078
Landmark: Near Sindoor Convention Hall
For Customer Service:
- Graduation with 15year full time education is mandatory, candidate need to have degree completion certificate with complete mark sheets. No undergraduates.
- Excellent communication skills to attend/resolve client issues on calls/chat/mail.
- Communication scale – CEFR :: B1, C1, C2
- Open to work in 24*7 and work from office environment
- Analytical problem solvers who will understand issues and to resolve customer issues
- Problem solving skills and quick thinking to own & resolve customers’ issues independently, thoroughly & efficiently
- Being proactive and show the utmost respect for customer’s time
- Good time management, ensuring all contacts with customers add value
- Work from Office is mandatory and no option of hybrid, work from home – talent should be based out of Bangalore or Pune
For Service Desk:
- Graduation with 15 year full time education is mandatory, candidate need to have degree completion certificate with complete mark sheets. No undergraduates.
- Excellent communication skills – CEFR :: B1, C1, C2.
- Minimum 1 year work experience on Service Desk with good knowledge on VPN, O365, remote support, active directory, troubleshooting – printer issues, Bit locker, MS teams, BIOS
- Experience on Service now, Remedy, Control M or similar ticketing tool with knowledge of ticket priority, severity.
- Knowledge on Service requests and incidents and should be able to communicate difference between Service Requests and Incident.
- Knowledge of Incident Management lifecycle.
- Aware of current role SLA and Metrics handled.
- Talents should be based out of Bangalore or Pune.
- Work from Office is mandatory, No option of hybrid and WFH.
Pointers to note:
- Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
- Original Government ID card is must for Security Clearance.
Referral ID : PROGEN-HRODIRECT-146474
How To Apply For Infosys WalkIn Drive 2023?
Eligible candidates apply for this Drive online by following the link. All details will be shared via email.
Apply For Infosys WalkIn Drive 2023
Referral ID : PROGEN-HRODIRECT-146474
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