Pearson Off Campus Drive 2023 For its Client Channel Operations Associate, Pearson Drive is organizing Off Campus Drive for candidates in Any Batch. In order to apply candidates should have degree in Any Degree. If you are interested, Please apply as soon as possible.
Company Name: Pearson
Role: Client Channel Operations Associate
Location: Work From Home
Experience: Freshers
Qualification: Any Degree
Batch: Any Batch
Job Type: Work From Home
Salary: Best in Industry
Pearson Off Campus Drive 2023
Job Description:
- At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible.
- From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe.
- We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better.
- By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.
Requirements:
- Demonstrated experience with coordinating a range of responsibilities/projects
- Confident in working independently on your own with minimal supervision and able to seek assistance and escalate concerns when required
- Enthusiastic, energetic team player who has the ability to work on their own, whilst possessing the ability to seek assistance and/or escalate concerns when required
- Degree educated or equivalent
- A positive and can-do attitude combining the ability to continually see, speak and communicate in the most positive manner possible, internally and externally
- Demonstrated experience in coordinating multiple tasks to meet deadlines
- Ability to exceed customer expectations
- Ability to adapt to new business practices and respond positively
- Excellent English, both written and verbal
- Fully familiar with the Microsoft Office suite and associated packages
- Demonstrated experience working with Excel – intermediate to advanced skills
Desirable Experience & Qualifications
- Experience coordinating logistics associated with exam delivery
- International work experience and cultural awareness
- Customer support experience
- Knowledge of Pearson VUE applications
- Experience in analysis, documentation, and reporting
Required Competencies
- Collaborative Working
- Commercial Awareness
- Commitment to Improving Quality
- Customer Focus
- Effective Communication
- Effective Time Management
- Multi-Tasking Skills
- Capable Team Player
Responsibility:
- Support the S. CCOM in ensuring that client satisfaction levels are achieved to a high standard and issues are recognised, documented and resolved
- Work with both internal teams and 3 rd party test centres to ensure adequate capacity is provided to meet client demands and assist to develop contingency plans
- Support other initiatives as provided by the S. CCOM where appropriate
- Develop strong relationships with wider Pearson colleagues to maximise effectiveness and efficiencies
- Respond to the needs of test centres in all aspects of test delivery
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