Telus International Recruitment 2023 Hiring For Customer Service – Voice Process | Apply Now

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Telus International Recruitment 2023 For its Customer Service – Voice Process, Telus International Drive is organizing Off Campus Drive for candidates in Any Batch. In order to apply, canidates should have degree in UnderGraduate/Graduate/PG Degree. If you are interested, Please apply as soon as possible.

Company Name: Telus International

Role: Customer Service – Voice Process

Location: Noida/New Delhi/Uttar Pradesh

Experience: Freshers(0-3)

Qualification: UnderGraduate/Graduate/PG

Batch: Any Batch

Job Type: Full Time

Salary: Rs.2.75-3.25LPA

Telus International Recruitment 2023

Job Description:

  • Analyze and solve customer queries through calls.
  • Assist execution and implementation of process improvements in the CRM team in consultation with Team Lead.
  • Improve the Customers Experience with the Client Services by ensuring that the Customers Issues are attended promptly and all their concerns are resolved immediately.
  • Ensure that all the Company Policies and procedures, code of conduct and regulatory guidelines are strictly complied to while servicing the customers.
  • Suggest effective ways through which the Client can promote its products and services and increase customer satisfaction.
  • Provide splendid customer services to customers in a friendly and courteous manner at all times.
  • Have sufficient knowledge about the products and services and respond to all inquiries accordingly.
  • Think creatively and make innovative suggestions that improve operational efficiency, effectiveness, internal controls or customer service.


  • Should possess excellent verbal and written communication skills.
  • Should be customer oriented and team
  • Freshers/Experienced can apply(0-3 years).
  • Work Location: Telus International, UG Floor, Tower No. 6, Candor Tech Space, Sector 135, Noida(Delhi NCR)
  • UG/Grad/PG can apply.
  • Candidates should be okay with the work from the Office role.
  • Should be comfortable with night shifts.

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