CACTUS Off Campus Drive 2023 For its Intern/Customer Service, CACTUS Drive is organizing Off Campus Drive for candidates in Any Batch. In order to apply, candidates should have degree in Any Graduate. If you are interested, Please apply as soon as possible.
Company Name: CACTUS
Role: Intern/Customer Service
Location: Remote/Work From Home
Qualification: Any Degree
Batch: Any Batch
Job Type: Internship
Salary: Best in Industry
CACTUS Off Campus Drive 2023
- Cactus Communications is a science communication and technology company. We specialize in AI products and solutions that improve how research gets funded, published, communicated, and discovered.
- We offer editorial, translation, education, and training solutions for researchers; strategic and tactical scientific content solutions to global life science organizations; AI-powered scholarly publishing products for journals and researchers; and solutions for science dissemination and engagement with peers, public, and policymakers for wider research outreach.
- We have offices in London, Princeton, Singapore, Beijing, Shanghai, Tokyo, Seoul, Bengaluru, Hyderabad, and Mumbai; a global workforce of over 3,000 experts; and customers from over 190 countries.
- Have high standard of service mind-set
- Are tech savvy, comfortable with using various live chat software’s and ability to multitask
- Have good sales skills
- Have excellent written communication skills and ability to deliver message in a concise manner
- Can think on your feet, meet customers at their level, and improvise during a conversation
- Can work under pressure and meet deadlines, while maintaining a positive attitude
- Provide real time support to customers via our new age chat platform (Zendesk/Genesys) with the goal of converting enquiries
- Help build customers confidence in Editage brand over competitors and improve conversion rates
- Add a human factor in customer shopping experience thereby influence repeat rate
- Influence the revenue of the organization by pitching our services to clients over chat
- Identify website errors and provide solutions for the same
- Identify the business trends by keeping a watch on the customer feedback and share it with the key stakeholders.
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