Work From Home Revolut Hiring News IT Support Engineer

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Work From Home Revolut Hiring News | Revolut is looking for IT support engineer for the work from home or remote location. required details are given below please check details given below.

Company Name: Revolut

Role: IT Support Engineer

Location: Work From Home/Remote

Qualification: Bachelors Degree

Batch: Any

Salary: 6.6 LPA

Work From Home Revolut Hiring News

What you’ll be doing

  • Solving IT requests on a daily basis and ensuring all tickets are closed within SLAs
  • Resolving emergency or unplanned support activities (fixing meeting room hardware, helping users with urgent laptop issues, etc.)
  • Supporting new hires through configuring and provisioning laptops, initial IT set up, solving issues, etc.
  • Retrieving exiting employees’ hardware and managing the hardware lifecycle to decommission or reuse it
  • Managing any Revolut owned technology, including both office and remote hardware
  • Identifying improvement opportunities and supporting the Tech Services team with technology or process implementation

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What you’ll need

  • Fluency in English
  • 2+ years of experience working with IT systems, networks, and related technologies (macOS, Chrome, Google Workspace, Ticket management via Jira/Atlassian or similar, hardware experience)
  • Endpoint devices management and incident management experience
  • Vendor management experience (outsourcing)
  • Knowledge of best practices in IT administration and system security
  • Exceptional organisational and time management skills
  • Strong analytical and problem-solving skills
  • Good interpersonal and communication skills
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