Alorica Off Campus Drive 2023 For its Customer Experience Support, Alorica Drive is organizing Off Campus Drive for candidates in Any Batch. In order to apply, candidates should have degree in Graduation Not Required. If you are interested, Please apply as soon as possible.
Company Name: Alorica
Role: Customer Experience Support
Location: Chennai/Bangalore
Experience: Freshers(0-5)
Qualification: Graduation Not Required
Batch: Any Batch
Job Type: Full Time
Salary: Rs.2.75-3.25LPA
Alorica Off Campus Drive 2023
Job Description:
- Provide customer support and resolve customer queries.
- Build credibility and trust with the customers by empathizing with their problem in words, proactively understanding their needs and responding promptly thereby obtaining high quality/ Customer Satisfaction (CSAT) scores for the work you performed. Also, providing FCR (First call resolution).
- Research, Diagnose, troubleshoot, and identify solutions to resolve customer issues.
- Candidate should be flexible to work in 24*7 environments (US Shift).
Requirements:
- Talent for delivering outstanding service.
- Adept communication skills, in both written and verbal form
- The ability to multitask, be flexible, detail-oriented and can adapt to changes.
- Based on location and/or program, additional skills may be required
- Minimum 6 months of customer service experience required.
- Strong computer proficiency required.
- Propensity for problem-solving using program resources and prior knowledge.
Perks and benefits:
- Two way cab facility provided*
- Night shift allowlence
- Client Based Incentives
- Health Care benefits
- Employee Referral Program
- IJP (6 Months)
- Diversified Environment
- US Culture
How To Apply For Alorica Off Campus Drive 2023?
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